Question 1

Do you have a physical shop?

Accepted Answer

Yes — we operate from our workshop on Nyanya-Karshi Road, Karu, Abuja. We also offer on-site visits to your home or office within Abuja by appointment.

Question 2

What is chip-level repair?

Accepted Answer

Chip-level repair means diagnosing and fixing individual components on a motherboard — capacitors, ICs, BGA chips, and more — rather than replacing the whole board. This allows us to fix laptops other technicians declare dead.

Question 3

Do you offer mobile or on-site repair in Abuja?

Accepted Answer

Yes. We offer on-site visits across Abuja FCT for repairs that don't require workshop equipment. For chip-level work, the device usually needs to come to our Karu workshop.

Question 4

How long do repairs take?

Accepted Answer

Software repairs take a few hours. Hardware repairs (screen, RAM, SSD) are done same day or next day. Chip-level motherboard repairs take 1-3 business days. Data recovery takes 1-5 days.

Question 5

What warranty do you offer?

Accepted Answer

All repairs carry a 7-day warranty on parts and labour. If the same fault returns within 7 days, we fix it at no extra charge.

Question 6

Can I get a receipt?

Accepted Answer

Yes. Every job receives a printed receipt showing the repair, parts, amount paid, and warranty period. We are a CAC-registered business operating professionally.